Autodata 3.45 The Hardware Information Does Not Match With Your Dongle May 2026

Because Autodata 3.45 is an older piece of software (designed for Windows 7/XP), it conflicts heavily with Windows 10/11 security protocols.

For professional automotive technicians, Autodata is an indispensable resource. It provides technical data for vehicle repair, including diagnostic trouble codes, wiring diagrams, timing belts, and service schedules. Version 3.45 is one of the widely used releases, especially in workshops that rely on offline, USB-hardware-locked (dongle) versions.

However, a notorious error can bring your diagnosing ability to a grinding halt: Because Autodata 3

"The hardware information does not match with your dongle."

This message typically appears upon launching the software. It forces the program to close immediately or run in a restricted, unusable demo mode. If you are staring at this screen, you are not alone. Hundreds of mechanics and workshop owners encounter this issue weekly. "The hardware information does not match with your dongle

This article provides an exhaustive breakdown of why this error occurs, how to correctly diagnose the root cause, and the step-by-step procedures to resolve it—without losing your data or corrupting your installation.

Sometimes the issue is a corrupted installation, not the dongle. moved from another computer

  • Run a registry cleaner.
  • Disable antivirus (temporarily) – some antivirus blocks HASP communication.
  • Reinstall Autodata 3.45 from original media.
  • Install drivers before launching the software.
  • Plug dongle and launch.

    • Follow these steps in order, from the simplest fixes to the more advanced workarounds.

  • If device shows with a yellow warning icon:
  • If device is not visible:

    • AutoData 3.45 compares:

    If they don’t match → the software assumes the dongle was cloned, moved from another computer, or the system configuration changed.