Autodata The Hardware Information Does Not Match With Your Dongle
Autodata dongles do not play well with USB redirection over RDP (Remote Desktop Protocol), VMware, or VirtualBox. The "hardware information" passed through a VM is a virtualized USB ID, not the true physical ID.
To understand the error, you have to understand that professional diagnostic software like Autodata doesn't just "run" like a game or a web browser. It is paranoid. It is fiercely protective. It needs to know, beyond a shadow of a doubt, that it is running on a licensed machine. Autodata dongles do not play well with USB
In the days of old, software protection was simple: you inserted a floppy disk. Then came the USB dongle—a physical "key" that unlocks the software. However, modern dongles (like the SafeNet Sentinel or WibuKey variants often used) are smarter than they look. They don't just sit there; they communicate. Once you fix the error, follow these golden
When Autodata launches, it initiates a secret handshake. It asks the dongle, "Who are you?" The dongle replies with an encrypted ID. But the software doesn't stop there. It also looks at your computer's "Hardware Information"—the unique DNA of your machine (Motherboard ID, MAC address, Hard Disk serial numbers). Once you fix the error
If your PC crashed while Autodata was running, or if an antivirus quarantined a file, the Lic folder may become corrupted. The hardware ID stored there becomes scrambled.
C:\ProgramData\Autodata Limited and C:\Program Files\Autodata to your antivirus whitelist.Once you fix the error, follow these golden rules to ensure you never see it again:
If you recently updated your PC’s BIOS (Basic Input Output System) or replaced the CMOS battery, the DMI (Desktop Management Interface) information might change. AutoData often reads the motherboard's SMBIOS data. A BIOS flash frequently alters this fingerprint.
