If you are seeing a "Driver Error" under your Bluetooth devices, or if the Bluetooth option has disappeared entirely, this guide will help you fix it.
The BTIS (Bluetooth Intel Software) driver is a fundamental component for maintaining stable wireless connections on Windows 11. It acts as the bridge between your Intel-based Bluetooth hardware and the operating system, ensuring that peripherals like wireless headphones, mice, and keyboards function without lag or disconnection.
As Windows 11 evolves through updates like 24H2, having the correct BTIS driver version is essential for compatibility with new features like Bluetooth Low Energy (LE) Audio. How to Install or Update the BTIS Driver on Windows 11
You can keep your Bluetooth hardware running smoothly using these three primary methods:
Windows Update (Automatic): The simplest way to get verified drivers. Go to Settings > Windows Update and select Check for updates. If an optional driver update is available, it will often be listed under Advanced options > Optional updates.
Device Manager: Right-click the Start button and select Device Manager. Expand the Bluetooth section, right-click your Intel adapter, and select Update driver. Choose "Search automatically for drivers" to let Windows find the best version online.
Manual Download (Intel/OEM): For the latest cutting-edge versions (like package 24.40.0), visit the Intel Wireless Bluetooth Support page. Download the .exe file specific to Windows 11 and run the installer. Troubleshooting Common BTIS Issues
If your Bluetooth has stopped working or shows a "Driver Error" in Settings, try these fixes: Perbarui driver Bluetooth di Windows - Dukungan Microsoft
Cause: Windows Update replaced your specific driver with a generic Microsoft one.
Fix: In Device Manager, right-click the now-generic device → Properties → Driver → Roll Back Driver. If grayed out, disable automatic driver updates: Settings → System → About → Advanced system settings → Hardware → Device Installation Settings → No.
Report Date: October 26, 2023
Subject: Analysis of BTIS (Biometric Touch Identification Sensor) Driver for Windows 11
Target OS: Microsoft Windows 11 (21H2, 22H2, 23H2, 24H2)