Capijobrequestuserstats Server Response Failed 2 Extra Quality May 2026

Follow this diagnostic workflow when encountering the error.

Create a minimal test payload that requests user stats for a single, known-good user. If that works, the issue is with data volume or specific user records. Follow this diagnostic workflow when encountering the error

Example API call (using curl):

curl -X POST https://your-api.com/v2/capi/jobrequest/userstats \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer $TOKEN" \
  -d '"user_id": "test_1", "quality_extra": true'

If the root cause is a slow backend:

Example Python (requests with retry):

from requests.adapters import HTTPAdapter
from urllib3.util.retry import Retry
retry_strategy = Retry(
total=3,
backoff_factor=2,
status_forcelist=[500, 502, 503, 504],
)
adapter = HTTPAdapter(max_retries=retry_strategy)
session.mount("https://", adapter)
 If the root cause is a slow backend: