Contact FANUC America/Japan/Europe or your local distributor with:
They may re-issue the serial for a fee.
You might wonder why Fanuc forces this exclusivity while other CNC brands do not. There are three primary reasons: fanuc program transfer tool serial number exclusive
The Scenario: You replaced a dead PC or reformatted your hard drive and tried to reuse your serial number. The Solution: You must perform a Deactivation before wiping the old PC. Since you cannot (the old PC is dead), you need to contact Fanuc technical support directly. You will need to provide your proof of purchase and the machine controller model. They will issue a "Reset Token" to free up your exclusive license. They may re-issue the serial for a fee
In the context of Fanuc software, what users often seek as a "serial number" is technically an Order Number or License Key. fanuc program transfer tool serial number exclusive
Sometimes, a previous version of the tool leaves registry entries behind. The new exclusive serial number conflicts with the phantom old one. Solution: Use the Fanuc License Cleaner utility (available from your distributor) to wipe all previous licensing data from the Registry.
Do not install the Transfer Tool on your daily email/Excel computer. Dedicate a cheap, ruggedized industrial PC or laptop exclusively for program transfer. Never connect that PC to the internet (except for activation). This prevents Windows updates and malware from breaking your license.