My Card Is Blocked Access

This is the most common reason. Banks use algorithms to detect unusual spending patterns.

The method for unblocking depends on the cause: my card is blocked

| Cause | Resolution Method | | :--- | :--- | | Suspicious Activity | Verify identity via App or Phone Call. | | Wrong PIN | Reset PIN via App or wait 24 hours (bank dependent). | | Temp Freeze (User Initiated) | Log into the App and toggle "Unfreeze." | | Expired Card | Activate the new card sent via mail. | | Technical Error | Wait a few minutes or try a different terminal. | This is the most common reason

If you have maxed out your credit card or exceeded your overdraft limit on your debit card, further transactions will be blocked. If you have maxed out your credit card