Sagemcom Cs 50001 Claro Colombia May 2026
Should you replace it?
The Undocumented Reset Trick (2024) : To revert to a truly neutral firmware state without Claro’s tweaks, disconnect the fiber, hold the reset button for 25 seconds (not 10, not 30), then power cycle. The router will boot into a "factory-sanitary" mode with all Claro profiles erased—but you will have to manually configure VLAN 300 for internet. This is not documented anywhere officially.
The Sagemcom CS 50001 for Claro Colombia is a masterpiece of carrier-controlled obsolescence. It is not broken; it is working exactly as Claro designed it—to be just good enough to keep subscribers happy while retaining absolute control over their home network. For the average user, it’s fine. For the enthusiast, it’s an adversary in a plastic shell.
Sources: Colombian ISP forums (FibraOptica.co), FCC internal photos (ID: VW3CS50001), Wireshark analysis performed in Bogotá, 2024.
Sagemcom CS 50001 — Claro Colombia
The Sagemcom CS 50001 is a consumer gateway (modem/router) provided by Claro Colombia to subscribers for home internet service. It typically functions as an ADSL/VDSL or fiber ONT gateway depending on the service package and includes built-in Wi‑Fi, Ethernet ports, NAT routing, DHCP, and basic firewall features. Common user-facing details:
If you want specific instructions (how to log in, change Wi‑Fi password, enable port forwarding, or reset) tell me which task and whether your device is connected via DSL, fiber, or Ethernet.
This goes beyond a simple review, focusing on real-world performance, hidden settings, and common issues.
A frequent point of confusion for users is the presence of the USB port.
Even reliable modems face issues. Here is how to solve the most frequent problems with the Sagemcom CS 50001 Claro Colombia.
The Sagemcom CS 50001 distributed by Claro Colombia is not merely a fiber optic modem/router. It is a highly customized, carrier-grade CPE (Customer Premises Equipment) designed to bridge the gap between legacy copper infrastructure and future-proof GPON (Gigabit Passive Optical Network). Unlike retail routers, this device operates as an extension of Claro’s central office, making it a fascinating piece of engineering—and a frustrating one for power users. sagemcom cs 50001 claro colombia
The Sagemcom CS 50001 Claro Colombia is a capable and reliable fiber gateway for most residential users. Its dual-band Wi-Fi, four Gigabit ports, and VoIP support cover the essentials. However, power users may find its Wi-Fi range limited in large homes or its configuration options restrictive.
By understanding its LEDs, default settings, and advanced configuration options—including bridge mode—you can fully leverage your Claro fiber connection. Always keep the device in a well-ventilated area, update its firmware automatically, and secure it with a strong password.
If you experience persistent issues beyond basic troubleshooting, remember that Claro Colombia provides technical support via their customer service line (611 from a Claro mobile, or 018000 123 456 from a landline) and through their official website.
Last updated: 2026. Specifications and firmware interfaces are subject to change by Claro Colombia and Sagemcom.
The Sagemcom CS 50001 (often identified as a variant of the F@st 3686 V2) is a high-performance cable modem router frequently provided by Claro Colombia for residential and small business broadband services. It serves as a central gateway for internet, voice, and wireless networking. Key Technical Specifications
The device is designed for high-speed cable infrastructure, specifically supporting the DOCSIS 3.0 standard.
Connectivity: Equipped with 4 Gigabit Ethernet ports for high-speed wired connections and 1 VoIP line for landline telephone services.
Wireless Networking: Features Dual-Band Wi-Fi supporting both 2.4 GHz and 5 GHz frequencies using the 802.11ac standard.
Performance: Capable of handling high-speed data transmission, with some regional variants supporting up to 400 Mbps.
USB Port: Includes a USB 2.0 port, which can often be used for media sharing or printer connectivity. Access & Configuration Should you replace it
For users in Colombia needing to manage their network settings, the following default credentials typically apply:
Access Interface: Open a web browser and enter the local IP address, usually 192.168.1.1 or 192.168.1.254. Default Credentials: Username: admin.
Password: Often printed on a sticker located on the bottom or back of the router.
Wi-Fi Details: The default SSID (network name) and WPA password are also typically found on the device's physical label. Maintenance & Troubleshooting
Sagemcom CS 50001 кабельный модем-роутер Акадо - Авито
Sagemcom CS 50001 (often referred to as the "Claro Box TV" or "Home Box" in Colombia) is a hybrid Android TV set-top box designed to integrate traditional cable channels with modern streaming apps like Netflix and Disney+. Android TV Guide General User Sentiment
Users generally find the CS 50001 to be a solid "all-in-one" solution for families who want to keep their cable subscription while upgrading an older TV to a smart interface. However, tech enthusiasts often prefer standalone devices like the Chromecast with Google TV Nvidia Shield
for better performance and fewer provider-specific restrictions. Key Features & Performance Operating System: Typically runs Android TV 10 , though some regions have seen updates to Android 12. Connectivity:
(802.11ax), which significantly improves stability and speed for 4K streaming compared to older Wi-Fi 5 models. 4K UHD Support:
Capable of streaming 4K content at 60fps with support for modern codecs like HEVC (H.265) Google Integration: Features built-in Google Assistant for voice commands and Google Cast for mirroring your phone to the TV. Pros and Cons Claro C8935 Android TV Box User Guide - Manuals.plus The Undocumented Reset Trick (2024) : To revert
Operating System: Android TM 10. Supported Video Formats: @ 60fps, H. Read the user manual thoroughly before operating the TV box. Claro Android TV Quick Reference Guide
The Sagemcom CS 50001 (often referred to as the Sagemcom F@st 3890 V3 or similar variants) is a high-performance cable modem and wireless router frequently provided by Claro Colombia for its high-speed HFC (Hybrid Fiber-Coaxial) internet services. Key Features & Performance
Dual-Band Connectivity: Supports both 2.4 GHz and 5 GHz Wi-Fi frequencies.
2.4 GHz: Offers a longer range but is more prone to interference.
5 GHz: Provides significantly higher speeds (up to 1,300 Mbps) with less congestion, though it has a shorter effective range.
DOCSIS 3.1 Technology: Built to handle ultra-high-speed broadband, supporting download speeds that can exceed 1 Gbps.
Gigabit Ethernet Ports: Typically includes 4 RJ45 LAN ports for high-speed wired connections to gaming consoles, PCs, or smart TVs.
Internal Antenna Design: A compact, sleek vertical unit with integrated antennas to minimize its physical footprint while maintaining coverage (estimated at ~30 feet depending on obstacles). Administrative Access for Claro Colombia
To manage your network settings (like changing your Wi-Fi name or password), you can access the local admin panel using the following defaults: Access URL: http://192.168.0.1 or http://192.168.1.1. Default Credentials: Username: admin or Expert.
Password: Often found on a sticker on the back or bottom of the device (labeled "WPA Key" or "Password"). Common default passwords for these units in Colombia include sagemcom97 or the device's serial number. Common Troubleshooting Tips How do I access advanced settings on my Cogeco modem?
Sagemcom F@st 3896 Log in with your admin username and password if you have set them up, or use the default credentials: Username:
Yes. You can put the Sagemcom CS 50001 in Bridge Mode (call Claro to enable this, as it’s locked in user firmware) or simply connect your personal router to LAN port 1 and enable DMZ. However, you cannot remove the Sagemcom entirely because it is the GPON ONT (it decodes the fiber signal).