What actually happens when you send your phone to PO Box 12987?
From user reports (XDA Developers, Reddit r/Samsung, and Irish consumer forums):
| Claim | Reality | |-------|---------| | “We fix IMEI cheap” | Samsung does not fix IMEIs — they replace the motherboard. Cost €250+ | | “IMEI restoration” | Legally impossible without proof of ownership + carrier approval | | “Fast turnaround” | Average 14–21 days for official repairs; third-party scams promise 48h | | “100% success” | Official repairs: 100% if you pay for new motherboard. Unofficial: high risk of bricking |
Key finding:
No legitimate Samsung service center advertises “IMEI fixed” as a service.
Most search results pointing to this PO Box are either:
False. This is not a drop-off center. Packages sent without a valid Return Merchandise Authorization (RMA) number are either discarded or returned to sender. You must initiate a support ticket first.
You bought a used Samsung phone, only to discover it was reported lost or stolen. The hardware is fine, but the IMEI is blocked by carriers globally.
Under Irish law (S.I. No. 336/2011 – European Communities (Electronic Communications Networks and Services) Regulations), intentionally altering a mobile device’s IMEI is a criminal offense unless done by the manufacturer or a network operator for valid reasons (e.g., anti-theft database correction). samsung po box 12987 dublin ie imei fixed
Samsung’s official repair center will not fix a blacklisted IMEI — they will return the device and may flag your account.
Have you sent a phone to Samsung PO Box 12987? Share your experience in the comments below to help other users navigate the IMEI repair maze.
Disclaimer: This article is for informational purposes. Modifying IMEI numbers for fraudulent purposes is a criminal offense in most jurisdictions. Always adhere to your local laws. The author is not affiliated with Samsung Electronics.
The address PO Box 12987, Dublin, IE is a major logistics hub used by Samsung Electronics for handling device returns, repairs, and trade-ins across Europe and Ireland.
The specific reference to an "IMEI fixed" story often relates to the following scenarios: What actually happens when you send your phone
IMEI Verification: When sending a phone to this Dublin address for repair or trade-in, Samsung technicians verify the device's unique IMEI (International Mobile Equipment Identity) to ensure it matches the records before proceeding with service.
IMEI Blacklisting/Unblocking: In cases where a device was mistakenly flagged or "blacklisted," this facility handles the physical inspection required to "fix" or restore the IMEI's status on carrier networks.
Trade-in Processing: Many users ship their old devices to this PO Box as part of the Samsung Trade-In program. The "story" usually involves the tracking and final confirmation that the device (identified by its IMEI) has been successfully received and "fixed" in the system to trigger a discount or refund. How to Find Your Samsung IMEI
If you need to provide your IMEI for a shipment to this address, you can find it using these methods: Dial Code: Open your phone app and dial *#06#.
Settings Menu: Go to Settings > About Phone to see the IMEI details. You bought a used Samsung phone, only to
Physical Label: It is typically printed on the original box or the back of the device in very small text.
If your Samsung has a bad IMEI:
| Situation | Safe Solution | |-----------|----------------| | Null IMEI after flashing | Restore original firmware via Odin + EFS backup (if you have it) | | Blacklisted (lost/stolen) | No legal fix. Return to original owner or carrier. | | Blacklisted (unpaid financing) | Pay off the balance with the original carrier. | | Hardware-corroded IMEI | Authorized Samsung motherboard replacement (€250–400). | | Unauthorized repair damage | Sell device for parts — do not attempt illegal IMEI rewrite. |
False. Samsung’s repair tools can reinitialize the IMEI partition only with authorization from the original manufacturer—and only during motherboard replacement. No technician has a “magic flasher” to edit an existing IMEI.
The short answer is: Yes, but only for hardware or official firmware corruption.
Samsung’s Dublin service center will not perform illegal IMEI reprogramming. However, they will resolve any legitimate issue that causes an IMEI error. Here is how the process works:
